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    Reference and troubleshooting · Reference

    Glossary and limits

    The words ahel uses, from app to vault, what each app status means, and the time and size limits that apply across the product.

    The words these docs and the product use, and the limits that are not about your plan. Plan limits are in Plans, limits and usage.

    Words

    WordMeaning
    AppA service your AI can use through ahel, such as a project tracker or a CRM.
    Discoverahel's catalog of apps, MCP servers, skills and knowledge, at ahel.ai/discover.
    Listed onlyAn app in Discover with the vendor's official name and a link to its documentation, but no actions in ahel. No key or sign-in is collected, and it cannot be connected. Other labels say how an app connects: Ready, Sign in to connect, API key or No account needed.
    WorkspaceYour own set of apps, keys, members and settings in ahel.
    ConnectorThe one address you add to your AI tool: https://mcp.ahel.ai.
    VaultWhere your workspace's keys and sign-ins are sealed. Your AI never sees them.
    CardThe small view an answer appears in, where the AI tool draws one. Every card has a complete text version.
    Confirm cardThe card a change waits on. Nothing runs until a person presses it.
    ApprovalA second yes, from an owner or team lead, that a held call needs on the Team plan.
    ActivityYour workspace's receipts: every call and every key use.
    StudioWhere you make your own app from an API or an MCP server.
    Public appA Studio app anyone can add, listed in Discover.
    Request poolThe monthly number of requests your public apps can serve to people outside your workspace.
    KitA named set of apps given to a teammate when they are invited.
    HandoffA session passed to a teammate's AI with the goal, the decisions and the next step.
    Owner, Team lead, MemberThe three roles in a workspace. See Set up a team.
    MCPModel Context Protocol, the standard AI tools use to reach outside services. The connector is a remote MCP server.

    App status

    StatusMeaning
    OnReady to use.
    Needs setupOn, but a key or sign-in is missing.
    OffTurned off in the workspace.
    AvailableOffered in the workspace; switch it on for yourself to use it.
    Unavailableahel cannot serve it right now. The detail says why.

    Time limits

    WhatLimit
    A confirm cardExpires after 1 hour if nobody presses it
    A call held for approvalWaits up to 1 day
    An approvalGood for one run within 1 hour
    A team inviteValid for 14 days; resending restarts it
    A Studio tester link7 days by default, 30 days at most, 10 open per app
    Team audit logKeeps 30 days by default

    Size limits in Studio

    WhatLimit
    An OpenAPI document2 MB
    Operations read from one documentThe first 200
    Request bodiesJSON only

    Last updated 5 October 2026